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Q: How do auctions work on Cb-Mood?A: On Cb-Mood, auctions offer an exciting way to purchase luxury second-hand fashion accessories and unique creations from emerging young designers at competitive prices. Here’s how it works: Sign Up: To participate in auctions, you need to create a free account on CB-Mood. Simply click on "Sign Up" and follow the instructions to complete your registration. Browse Auctions: Once registered, visit the "Auctions" section on our website to view the available items. Each auction includes detailed information about the item, including high-resolution photos and an accurate description. Place a Bid: To bid, click on the item you're interested in and enter the amount you'd like to offer. Each bid must exceed the previous one by at least the specified minimum increment. Monitor the Auction: You can track your auctions in your personal account area. You'll receive email notifications with updates on your bids. Win the Auction: If your bid is the highest when the auction closes, you will receive a confirmation email with instructions on how to complete the payment and shipping. You'll have a limited time to finalize the purchase. Payment & Shipping: Make the payment using the accepted methods on CB-Mood. Once the payment is confirmed, the seller will ship the item, and you can track the shipment through our tracking system. Participating in auctions on CB-Mood gives you the opportunity to acquire unique, high-quality fashion accessories at great prices, while enjoying a safe and transparent shopping experience.
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Q: What is the reserve price?A: On CB-Mood, the reserve price represents the minimum value set by the seller for an auctioned item. It is the lowest acceptable amount the seller is willing to receive to complete the sale. This detail is crucial for maintaining the integrity of the luxury second-hand market, ensuring that items are sold at fair prices that reflect their true value. The reserve price is not disclosed to buyers during the auction, but if bids do not meet this threshold, the item will not be sold. This policy helps protect both sellers and buyers, ensuring transparent and fair transactions on our platform.
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Q: How can I place a bid on an auction item?A: At CB-Mood, we love offering our customers the unique opportunity to win exclusive luxury fashion pieces and creations from emerging designers through online auctions. To place a bid on an auction item, follow these simple steps: Log in or create an account: Make sure you're registered on our website. If you don’t have an account yet, create one by entering your details. Find the auction item: Browse the "Auctions" section on our website to discover all available items. You can use filters to refine your search. Select the item: Click on the item you're interested in to view all the details and the starting price. Place your bid: Enter the amount you’d like to bid in the designated field and click "Submit Bid." Ensure your bid is higher than the current highest offer. Monitor & get notified: After placing a bid, you’ll receive email notifications about the auction status, including if someone outbids you. Win the item: If your bid is the highest when the auction ends, you’ll receive a confirmation email with instructions to complete the purchase and details about shipping. Taking part in our auctions is exciting and can lead you to discover true fashion treasures. Good luck and happy shopping on CB-Mood!
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Q: What happens if I win an auction on Cb-Mood?A: If you win an auction on CB-Mood, you will receive an email notification with all the necessary details to complete your purchase. Payment must be made within 48 hours of receiving the notification. Once the payment is confirmed, the item will be prepared for shipment and delivered to the address you provided. Remember, on CB-Mood, you can find luxury second-hand fashion accessories and unique creations from emerging designers, making every purchase a special and one-of-a-kind piece.
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Q: Can I withdraw a bid?A: No, once a bid has been placed, it cannot be withdrawn. Please make sure you are certain before confirming your bid.
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Q: What payment methods are accepted by cbmood?A: At cbmood, we accept a variety of payment methods to ensure maximum convenience for our customers. Currently, we accept payments via credit card and bank transfer. The process is designed to be as simple as possible: after the auction closes, we will provide you with all the necessary details to complete the transaction securely and efficiently. This includes detailed information on the bank transfer procedure and the range of accepted credit cards, such as Visa, MasterCard, and American Express. We are committed to offering a reliable luxury shopping platform that celebrates both high-quality second-hand fashion and the unique creations of emerging young designers. We firmly believe that it is possible to combine valuable pieces of vintage fashion with the stylistic innovations of new talents, thus offering our customers an exclusive and unforgettable shopping experience.
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Q: Can I return an item purchased at auction on cbmood?A: No, items purchased at auction on cbmood cannot be returned. Our platform offers second-hand luxury fashion pieces and creations from emerging designers, often one-of-a-kind. Therefore, auction sales are considered final. However, we strive to provide detailed descriptions and accurate photographs to help customers make informed purchases. We encourage our customers to contact our customer service before placing a bid if they have specific questions about the items.
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Q: How can I sell an item at auction on cbmood?A: To sell an item at auction on cb-mood, follow these simple steps: 1. Registration: Make sure you are registered as a seller on our platform. If you are not yet registered, visit our registration page and complete the process. 2. Preparing the item: Make sure the item you want to sell meets cbmood's quality criteria. This includes verifying authenticity, cleaning, and providing a detailed description of the item's condition. 3. Creating the listing: Once registered, log in to your account and go to the "Sell an item" section. Fill in the entry form with all the necessary information, such as description, high-quality photos, starting price, and auction duration. 4. Setting up the auction: Decide on the details of your auction. This includes the starting price, the minimum bid increment, and the auction's expiration date. You can also choose to set a reserve price, which is the minimum price you are willing to sell the item for. 5. Publishing: Once all the details are entered, publish the listing. Your item will be visible to cbmood users who can start placing bids. 6. Monitoring and managing: During the auction period, keep an eye on the bids and respond promptly to any questions from potential buyers. 7. Finalizing the sale: At the end of the auction, if the item has been sold, you will receive a notification with the winner's details. Contact the buyer to arrange shipping and complete the transaction. Cb-mood also offers secure and trackable shipping options to ensure your item arrives in good condition. Selling an item at auction on Cb-mood is an excellent way to reach a clientele passionate about luxury fashion and unique design creations. By following these steps, you can maximize your chances of a successful sale.
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Q: Are the items sold authentic?A: Yes, all items sold on cbmood are authentic. CbMood is an exclusive platform dedicated to second-hand luxury fashion and creations by emerging young designers. Each product is carefully verified and authenticated by our team of experts to ensure it meets the quality and originality standards of the represented brands. Your trust is our priority, and we are committed to offering only high-quality and genuine items.
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